I am writing to let you know how much I appreciate the outstanding customer service that your company provided yesterday. I made a phone call to you letting you know that I had an issue with my windshield around 8:00 AM. By 11:30 AM the claim was in the process of being completed and I had my windshield fixed by 3:00 PM. This surpassed all my expectations. I am very satisfied with my experience with replacing my windshield. I will continue to utilize Gunn Mowery Insurance in the future, as well as recommend them to others. You have put together a great team that makes customers feel respected and valued. I look forward to working with your team again in the future.
David, we are very glad we have you as our agent. You and others at your agency worked very hard for us and we are very grateful. All of you went above and beyond what many agencies would have done. I am very impressed with your knowledge and all of the others that worked on this claims. I commend all of you.
Matt, you are a class act all the way. Vice nice representation of you and your company. We love doing business with you.
I am writing you a quick note to tell you how wonderful Paula Klinger has been to work with. We had very little time for open enrollment and she helped me tremendously! Always quick to respond and help! She honestly helped me with every problem I had. I couldn't have done it without her!
Ecumenical Enterprises, Inc.
My wife and I have been Gunn Mowery clients since we moved to the midstate in 2004. We've always been pleased with your agency, but especially so after my recent dealings with Joelle Fleeger. I called your office last month because I was concerned about a jump in our Homeowner's premium. I spoke to Joelle, who looked into it and found that the house was actually underinsured and the premium should have been even higher. As she researched further, she found that we could get full and adequate coverage with Safeco, along with a lower premium. By bundling two other policies with Safeco, we could save even more, which is something we've now done. Joelle put a lot of work into this, and we are very pleased with her efforts and results. She's a credit to your agency.
Your customer service and response times are just so much better. Let me tell you, every person I work with at Gunn-Mowery is absolutely wonderful!